We scour the market for the best baby gear rated and reviewed by parents, medical professionals, and experts. We pick only top-of-the-line gear that meets our quality standards. We do the research so you don’t have to. We pride ourselves on our curated selection of top baby gear and toys making it easy to select what your child needs. Of course, we are also open to considering suggestions from our customers!

Your gear will arrive new or in gently-used condition. It will have been thoroughly cleaned and sanitized using non-toxic, NICU-grade products. It will also be tested for quality and safety. Gear is delivered ready to be used.

When you rent with JoyLet, you’re part of our fam. That means we’ll never deliver something to you that we wouldn’t give to our own little ones to use. You’ll only receive premium gear and toys that are safe, clean, and beautiful to display at home. 

Safety and cleanliness are our top priorities. Each item undergoes a 3-Point Care Process:

1. CLEAN
2. SANITIZE
3. INSPECT

While each item gets its own special care routine, below is an overview of our typical process. 

CLEAN

Use Baby-Safe Cleaning Products

JoyLet uses only baby-safe, non-toxic products to wash and sanitize its gear. The Environmental Working Group (EWG) categorizes the safety of consumer cleaning products for babies. When selecting cleaning products, such as detergents, we look to the EWG for guidance.

Vacuum

The typical first step in JoyLet’s process is to vacuum each product from top to bottom, removing dried dirt, crumbs, and visible signs of dust and pet hair. We use a specialized, high powered vacuum with small attachments that can access all the nooks, crannies, and seams.

Treat Stains

After vacuuming, we inspect the gear for stains. The nature of the stain determines our approach. Most stains we encounter may be treated with a higher concentration castile soap solution, free-and-clear detergent, distilled white vinegar and/or baking soda. We typically use a soft brush to work the solution in and release the stains.

Wash & Wipe

After the stain treatment has time to work its magic, it’s time to clean the product from top to bottom.

Starting with the hard surfaces, we wipe these down with a solution of castile soap and warm water.

For fabric surfaces, many of our fabrics are machine washable. For those items, we follow the instructions on the garment tags and launder using free-and-clear detergent (pro tip: you can wash your JoyLet gear at home by following these instructions). For non-machine washable fabrics, we also consult the manufacturer recommendations. Typically we massage and wipe down fabrics using a microfiber cloth and solution of castile soap and warm water.

SANITIZE

Hard Surfaces

Now that the products are clean and beautiful, it’s time to sanitize to kill any remaining germs we can’t see.

For hard surfaces, we use CaviCide disinfectant. CaviCide is a medical-grade, non-toxic disinfectant that is trusted by hospitals and NICUs to sanitize even the most sensitive of medical equipment.

Soft Surfaces

For most soft surfaces, we sanitize using an EPA compliant steamer with a HEPA wet/dry vacuum. That’s a lot of acronyms, what does this all mean? First we use an EPA (environmental protection agency) compliant steamer to kill 99.9% of bacteria, viruses, and mold. In combination with this steam treatment, we use a vacuum containing a HEPA filter, meaning it extracts and traps allergens such as dust mites, pet dander, and pollen.

INSPECT

Reassemble

Once our products are clean and sanitized, it’s time to reassemble and test the products before approving them to go back out to be loved by a new family.

If you’ve ever taken a stroller apart, you can relate that it can be a headache to figure out how to reassemble it. Beyond the manufacturer user guides, JoyLet has a proprietary database of disassembly and reassembly instructions that are referenced by our team to ensure products are reassembled appropriately.

Test

We then test potential weak points such as straps, brakes, springs, and wheels to ensure these parts are secure. If necessary, JoyLet replaces parts to ensure the product functions like-new.

After passing reassembly and testing, a JoyLet Quality Control team member approves that item to go back out on rent with a new family.