Additional Product Details
Delivery & Returns
You may book your rentals weeks and months in advance! This is great to ensure you'll have the gear you need delivered when you need it. For ASAP bookings, we can typically deliver within 7 days.
At checkout you'll be prompted to select your preferred delivery date.
When you're done using your gear, simply cancel your rental in your customer account. We'll follow-up to schedule a pick-up date.
We charge $30 at checkout to cover delivery and pick-up.
Gear is delivered package-free, clean, sanitized, inspected, and ready to use!
How Billing Works
We bill on a monthly basis.
At checkout you'll be charged for your first month's rental + delivery if applicable.
We won't bill you again until 1 month after your delivery date. We encourage you to book in advance! You can reserve rentals up to 1 year out!
We'll continue to charge your payment method each month until you cancel your subscription in your customer account.
If you are ready to part with your gear, be sure to cancel your subscription before your next bill date.
Cleaning & Inspection Process
Each piece of gear goes through a 3-point cleaning and inspection process before it's delivered to you.
1.) Clean product according to manufacturer's specifications. We only use gentle, baby-safe products such as castile soap, distilled vinegar, warm water, baking soda, and free & clear detergents.
2.) Sanitize products using methods specific to the product's material. Depending on the product, we may use UV, steam, and/or NICU-grade medical device disinfectant.
3.) Inspect products to ensure products were cleaned and sanitized completely and that the gear functions safely. If gear does not satisfy inspection, it is removed from our inventory to be repaired or replaced.
Care & User Instructions
All gear is delivered cleaned, sanitized, and ready to use.
Refer to fabric tags and/or the user manual for instructions on how to care for your gear during your rental.
Please reference the user manual for safety information prior to use.
Still have questions?
Ways to save even more
Bundle and Save
Rent two pieces of gear and save 5%. Rent three or more and save 10% on your subscription each month. Discount automatically applied in your cart.
Become a Member
Join our Annual Membership for $200/year. Get unlimited free deliveries and returns, save 10% on each rental, take advantage of our Try-to-Buy program, and access our gear guide course.